Facilities Operation (FO) - COVID-19 Positive Location Notification
Note:
First and foremost, we needed to prove-out the solution we were going to apply; refer to the chosen /wiki/spaces/~rjb03001/pages/25009258668 page for details on that
Steps for the New FO Role Task
Creating the New FO Role
- Follow the steps outlined within /wiki/spaces/OEM/pages/13242927039 guide
- In the above referenced guide:
- For Step 5.a., use "FO COVID-19 Notification Team"
For Step 9.b., use "FO COVID-19 PL Notifier"
- DO NOT do Step 9.d.
- For Step 9.f., all check-boxes under "Group Management" and "Rule Management" should be checked, as shown below:
Group Management
Create, edit and delete Groups, Remove contact from group Create, edit and delete Groups Add contacts to Groups Move and remove contacts from Groups Rule Management
Create, edit and delete rules Create, edit and delete rules for same role only
- For Step 5.a., use "FO COVID-19 Notification Team"
- In the above referenced guide:
Note:
Anytime the settings for a given role gets changed, any logged-in user of that role will have to logout and login again to see the changes!
Importing FO specific records (466, to be precise)
- Backup Everbridge user base
Run the curated FO CSV file in Everbridge, using the UI as Organization Admin role
VERIFY/CONFIRM:
That the selected CSV file is being used as the Update option!
- Export Everbridge user base
- In the exported CSV file, confirm:
- The count from Step 1 is the same as the count from Step 4
- Filter by "Groups" column; confirm it results in 467 affected record (1 more record is because I am including my own record as part of this group)
- If either 5.a. or 5.b. fails, REVERT by uploading the CSV file from Step 1
- If either 5.a. or 5.b. fails, REVERT by uploading the CSV file from Step 1
- The count from Step 1 is the same as the count from Step 4
- Assign the group that was created in the previous section "FO COVID-19 Notification Team" to the new FO role
- Login using Break-Glass, and confirm access
- Notify Team on completion
It actually worked out for the best that PoC 2 was the final approach to addressing this task.
Why? Because now the new FO role has a group within Everbridge (under the Contacts tab) where they can further segment the records (i.e. get real granular as needed)