Known issue
Will ask all users for licensing information if User Data is stored in profile.
Fix:
Edit the following registry keys:
Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\FactSet\File Locations and then to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Factset\File Locations
Change FactSetDir to "C:\ProgramData%\FactSet\User Data\"
Uninstall FactSet
Re-install FactSet and specify user data installed to “%LOCALAPPDATA%\FactSet\User Data\”
Installing FactSet fresh should work under most circumstances if you specify "C:\ProgramData%\FactSet\User Data\" as the proper location to store User Data.
Account name is going to be UCONN_STAMF
A one time validation code will be sent to stamfordtechsvcs@uconn.edu