Downloading Q-drive Files
Using a Mac and Direct Access or Remote Desktop Protocol (RDP) has not been set up (unique situation
If using a personal Mac, but you have not set up anything with the UConn network (Direct Access or RDP), it is recommended to use an external drive (if the customer has the full version of Citrix). You can save to the external hard drive from AnyWare and then save to the Mac from the external drive (you cannot move directly with the Mac, unlike Windows).