Reference guide for Cisco VoIP Phone 7841 users.
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If you are located at the UConn Stamford campus or you have the Cisco VoIP Phone 8841, visit: Guide for Voice-over-IP Cisco VoIP Phone 8841 |
Compare your phone to this image: 7841 Phone Schematic to confirm that you have the 7841 model.
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To call a university extension number: Dial 5-digit extension number. To call an external phone number: Dial the 10-digit telephone number. To call Emergency services: Dial 911. |
For more support, contact the UConn Technology Support Center at 860-486-4357.
Place a Call
To place a call using the handset:
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Press the Hold button.
Press the New Call softkey.
Dial the number.
Answer a Call
To answer an incoming call using the handset:
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Confirm that you are not in an active call.
Press the Pick Up softkey.
Decline a Call
To immediately forward a ringing call to voicemail, press the Decline softkey.
End a Call
To end a call, you can:
Replace the handset OR
Press the Headset button OR
Press the End Call softkey OR
Press the Release button.
Hold a Call
To place a call on hold:
Press the Hold button.
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Press the flashing line button.
Transfer a Call
To transfer a call:
Press the Transfer button.
Dial the extension or telephone number.
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Press the Transfer button.
Dial * then 5-digit extension.
Press the Transfer button or softkey or hangup.
Conference Calls
To place up to an 8-way conference call:
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Press the Conference button.
Dial the next participant.
Press the Conference button again.
Repeat steps 1-3 for each additional participant.
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Use the navigation pad to navigate to the participant you wish to remove.
Press the Remove softkey.
Forward All Incoming Calls to Another Number
To immediately forward all your incoming calls to another number,
Confirm that you are not in an active call.
Press the Forward All softkey.
Dial the extension or telephone number you wish to forward calls to.
Forward All Incoming Calls to Voicemail
Confirm that you are not in an active call.
Press the Fwd All softkey.
Press the Messages button.
Deactivate Call Forwarding
Press the Fwd Off softkey.
7841 Phone Schematic
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