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If you are you setting up Duo for the first time, follow the instructions for setting up a mobile phone for 2FA and installing the Duo Mobile app.
If you already set up Duo using your phone number, it is recommended that you also set up the Duo app. Follow these instructions to setup a backup device.
Switching from Text to the Duo Mobile AppSwitching from Text to the Duo Mobile App
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To follow this process, you must have access to the original number that you added to Duo. |
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It’s best to follow these steps on a computer because you need to scan a QR code at the end of the process. If you need to follow these steps on your mobile device, you can instead use the activation code. |
If you already have Duo set up on your mobile device but did not install the app on your phone, follow these steps below.
Download the Duo app
Download: iOS App Store
Download: Google Play Store
After downloading the app, you
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do not need to open the app.
Visit Device Management Portal
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and sign in with your NetID and NetID password.
Click on Manage Devices and enter your UConn email address and then enter your NetID password.
Click on Add a device.
Choose Duo Mobile.
Click on I have a tablet to bypass adding a phone number, as your number may change.
Click Next if you have already installed the Duo Mobile app.
Open the Duo Mobile app you installed earlier and click on + Add then click on Use QR code.
Scan the QR code with your phone’s camera.
The new account will be added to Duo as “University of Connecticut”. You may leave this name as it is.
For additional information and tips for international numbers, see the Frequently Asked Questions about the Duo Enrollment.
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