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The UConn Knowledge Base is built on Confluence, a knowledge management and collaboration platform. ITS recently moved our content to a cloud-hosted version of Confluence, and this has led to a few key changes:

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New URLS

The URLs for all the articles have changed. They now begin with kb.uconn.edu/…

To minimize disruptions, we left the older version of the Knowledge Base (confluence.uconn.edu/…) temporarily visible after the migration to the cloud. This gave our community time to adjust to the new environment and meant that links sent out during the migration would not break. Starting the evening of We removed access to the legacy KB on March 15, 2022, we are hiding the old KB, and any links that point to the old KB will break. The older links begin with .

Note

Please update links to KB articles. Any link that points to the legacy KB (confluence.uconn.edu/…) will break after March 15, 2022.

To update these links, go to kb.uconn.edu and find your article. Then copy the URL in the browser’s address bar. Replace the old link with this new one.

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New Log In

Log in has changed. If you have access to Confluence and the Knowledge Base, you now log in with your UConn email address, click the button

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We use a theming plugin, Refined Themes, to create a public view of the Knowledge Base and make it feel and function more like a website than a content management system. This new product has let us create custom landing pages for the different categories and unifies the different spaces that make up our Knowledge Base.

Changes to the Editor in Confluence

Confluence Cloud is very similar to the data center version, but a few processes have changed and features added.

Confluence Cloud also has a new editor, and we found that some of the content in the legacy editor was not compatible. to To help our editors, we have documented known issues and suggested workarounds.