To order Faculty and staff can request a replacement for your device, you can select the device through Motus.
On the landing page, select Replacement Orders or Review and/or Modify Existing Lines of Service
...
.
...
...
You will be brought to the Service Request Tool
...
. Enter the user's name or number
...
. Select Lookup Line Information to populate the user's information.
...
Scroll to the bottom of the page,
...
and select Order Full Cost Replacement
...
.
Click Save and Continue.
...
The page will expand to list
...
all available devices
...
.
...
Check off that you have read the disclaimer, and click
...
Select Device
...
.
...
Once you have selected a device, you will see an option below to select additional accessories.
...
Check this off to see available accessories
...
.
...
Select any accessories you may need.
...
Fill in shipping information fields.
Select Save and Continue
...
.
Review your request.
...
Select Submit Requests when you are finished.
Related Articles
| Filter by label (Content by label) | ||||||||
|---|---|---|---|---|---|---|---|---|
|