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Is my computer “Intune-enrolled”?

Most Dell computers purchased after January 2023 through the University PC Refresh Program are enrolled in Intune, the new device management tool utilized by ITS. If you sign into your computer with your UConn email and password, it is likely Intune-enrolled. If you use your NetID, it is probably not enrolled.

If your UConn computer is not enrolled in Intune, see this tutorial instead: Getting a BitLocker Recovery Key for a Locally Bound Computer

Recovery steps

Only the primary user of the computer can access the recovery key through the self-service portal. If you are not the primary user and need the recovery key (i.e. if the computer is set up for shared use), please contact the Technology Support Center or your department’s local IT support.

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