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If you are using a personal computer, this service is still possible and you may follow these guides as they are written. However, ITS cannot offer direct support for personal machines in the event of problems that may arise. Please also be aware of security recommendations and best practices for using a personal device for work.
The Cisco AnyConnect VPN is not needed for Remote Desktop. Simply follow the guides below, paying specific attention to setting up the remote gateway on your local machine.
You cannot remotely connect to a computer running macOS or Linux.
Gaining access
If you are an admin on your own machine, as is standard for machines managed by ITS, you will not have issues remotely connecting. If you are not an admin, follow the articles as written, paying specific attention to the sections where you allow remote users to connect.
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Use the following table to quickly find the guides that best fit what you need.
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I want to connect to:
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Using:
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Best Configuration
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Windows
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Windows
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Follow Setting up Remote Desktop on Windows as a Remote Machine, then
follow Setting up Remote Desktop on Windows as a Local Machine.
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Windows
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macOS
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Follow Setting up Remote Desktop on Windows as a Remote Machine, then
follow Setting Up Remote Desktop for macOS as a Local Machine.
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Windows
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iOS (iPhone/iPad)
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Follow Setting up Remote Desktop on Windows as a Remote Machine, then
follow Setting up Remote Desktop on iOS as a Local Device.
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Windows
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Android
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Follow Setting up Remote Desktop on Windows as a Remote Machine, then
follow Setting up Remote Desktop on Android as a Local Device.
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macOS
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Windows
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Not possible without unsupported third-party software, such as TeamViewer.
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macOS
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macOS
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Only the device admin can connect by default. Other users will need to be added manually.
Get started
First, you need to set up your remote (on-campus) computer to allow incoming remote desktop connection requests. You can do so here: Enable Incoming Remote Desktop Connections
Then, you can set up your local (off-campus) computer to connect to your remote desktop: Connecting to a Remote Computer