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titleCheck macOS version

Your Mac will need to run a relatively new version of macOS in order to connect to UCONN-SECURE. Navigate to Apple menu → About This Mac. The current version of macOS is version 14 (Sonoma), released in late 2023. If your version is more than a few years olderold, you will have to upgrade to a newer version. Connect to a different internet network and follow these instructions from Apple: https://support.apple.com/en-us/108382

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titleClear out Keychain Access credentialscertificates

  1. Open Keychain Access. You may need to use Spotlight Search to find it.

  2. Navigate to Default Keychains → login.

  3. Search for uconn in the search bar.

  4. If you see any certificates listed that are named ise-psn-msb-0.its.uconn.edu, you can select and delete itthem.

This certificate is not harmful to your computer. By deleting it, you are allowing enabling the computer to accept a new version of it the next time it attempts to connect to UCONN-SECURE.

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