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To set it up as a separate profile, open Control Panel and click Mail.
Click Show Profiles.
Check “Prompt for a profile to be used” and click add.
Name the profile Enter the name of your mass mail account in an email format, appending “@appmail.uconn.edu” to the account name and then click OK.
Select the Manual setup or additional server types Advanced options and Let me setup my account manually check box, and then click Next.
Check the “POP or IMAP” box and click Next >.
Enter the following information:
User Information: Your name is the mass mail account name from the Global Address List of the mailbox you are accessing and the mass mail email address.
Server Information: Account type IMAP, incoming server outlook.office365.com, and outgoing server massmail.uconn.edu.
Logon Information: User name and password here refers to the incoming mail server (your UConn email). "Remember Password" should be checked.
Click the More Settings dialogue box and select the General tab.
Type in a profile name to help you identify this account.
Select the Outgoing Server tab and check “My outgoing server (SMTP) requires authentication.”
Enter your service account/mass mail account username and password.
Select the Advanced tab.
Under Server Port Numbers, ensure that the incoming server (IMAP) is set to 993 and uses SSL as the type of encrypted connection.
Set the Outgoing server (SMTP) port number to 587 with TLS as the type of encrypted connection (data encrypted after sending) or port number 465 with SSL as the type of encrypted connection (data encrypted before sending)
Uncheck “Do not save copies of sent items.”
Click OK.
You should now be back to the Add Account window. Click Next to test your settings. If the test is successful, a Test e-mail should be received. Click Close on the window that appears. If the test failed, review the information entered, and if you continue to experience problems, contact the ITS Help Center for assistance.
If everything is successful, click Close and Finish. You should see an additional profile now in mail.
Click Apply and OK, andthen exit Outlook if it is open.When opening Outlook, you will be prompted to choose which profile to use. You will see both personal and shared emails if it is a shared mailboxConnect.
After clicking ‘Connect’, Outlook may appear to do nothing for about 60 seconds. This is normal.
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7. In the Outlook dialog box, choose ‘IMAP’.
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8. In the IMAP Account Settings dialog box, enter the server information
Incoming mail
Server: appmail.uconn.edu
Port: 993
Encryption method: SSL/TLS
Outgoing mail
Server: massmail.uconn.edu
Port: 587
Encryption method: STARTTLS
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9. Click ‘Next’
10. Provide the password for your mass mail account.
11. If you are unsure what the account password is, contact TSC.
12. When the Account is successfully added, click ‘Done’ and Close to exit the profile configuration.
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