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Comment: Added a hindsight thought!

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  1. Create a new group labeled "FO COVID-19 Notification Team" in Everbridge

  2. Backup Everbridge user base

  3. Run the curated FO CSV file in Everbridge, using the UI as Organization Admin role

    Warning
    titleVERIFY/CONFIRM:

    That the selected CSV file is being used as the Update option!


  4. Export Everbridge user base

  5. In the exported CSV file, confirm:

    1. The count from Step 2 is the same as the count from Step 4

    2. Filter by "Groups" column; confirm it results in 467 affected record (1 more record is because I am including my own record as part of this group)

      1. If either 5.a. or 5.b. fails, REVERT by uploading the CSV file from Step 2.

  6. Assign the group that was created in Step 1 to the new FO role

  7. Login using Break-Glass, and confirm access

  8. Notify Team on completion


Info

It actually worked out for the best that PoC 2 was the final approach to addressing this task.

Why? Because now the new FO role has a group within Everbridge (under the Contacts tab) where they can further segment the records (i.e. get real granular as needed)