To order Faculty and staff can request a replacement for your device, you can select the device through Motus.
- On the landing page, select Replacement Orders or Review and/or Modify Existing Lines of Service
...
- .
...
Anchor Creating_a_Service_Request:_Ordering_a_R Creating_a_Service_Request:_Ordering_a_R Anchor _bookmark4 _bookmark4
...
- You will be brought to the Service Request Tool
...
- . Enter the user's name or number
...
- . Select Lookup Line Information to populate the user's information.
...
...
- Scroll to the bottom of the page,
...
- and select Order Full Cost Replacement
...
- .
- Click Save and Continue.
...
- The page will expand to list
...
- all available devices
...
- .
...
- Check off that you have read the disclaimer, and click
...
- Select Device
...
- .
...
- Once you have selected a device, you will see an option below to select additional accessories.
...
- Check this off to see available accessories
...
- .
...
- Select any accessories you may need.
...
- Fill in shipping information fields.
- Select Save and Continue
...
- .
...
- Review your request.
...
- Select Submit Requests when you are finished.
Related Articles
| Filter by label (Content by label) | ||||||||
|---|---|---|---|---|---|---|---|---|
|