Issues with Internet Explorer
| Issue | Resolution |
|---|---|
| When I click on a Standard Report, report and the parameter screen pops up, why is the “object code” box blankone of the selection boxes blank but it is supposed to have a list of choices? | This is an can be issue with the newer versions of Internet Explorerbrowser. Within kfdm.uconn.edu, you will find a list of supported browsers as well as instructions for setting up Internet Explorer 8.0, which should assist you with the issue. You can also use Mozilla FireFox or Google Chrome to alleviate the issue. |
...
| Issue | Resolution |
|---|---|
| When I log in to WebFOCUS, the loading screen gets “stuck” and does not load the programpresent the main WebFOCUS home page. | Sometimes the program gets “hung up” on the dialog. Simply hit F5 to refresh the screen allowing it to reload. You may have to do this more than once. |
| Note | ||
|---|---|---|
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If you need general assistance, or need to report an issue with WebFOCUS, you can log a ticket directly with the Technology Support Center. |
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