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This article explains how to use the conferencing capabilities on Polycom speakerphones provided by ITS through Verizon Business. 

As an alternative, you can use Webex as a phone bridge. There is no charge to use this service.

Verizon Business is the contracted provider for additional conference services beyond the three-way and six way conference calling features provided by ITS.

To request conference services with Verizon Business, 

  1. UConn's agency code is 7301, and authorization code is 2180337.  You will need to provide this information to Verizon Business when setting up the service.  Please have ready the telephone number you wish the services to be billed to.
  2. Contact Verizon Business at 1-800-475-5000.
  3. Identify yourself as a State of Connecticut employee.
  4. Explain your conference call needs.  (The most common service used is "instant meeting", however Verizon Business can help you determine what is best.)
  5. Provide Verizon Business with UConn's agency and authorization codes. 

Please schedule your conference call at least 24 hours in advance. 

Additionally, please note that any conference that has two (2) or less participants and is not Operator Assisted will prompt Verizon supervision to request that the meeting organizer press *1 to retain conference bridge. this request will be made after ninety (90) minutes. 


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