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This article is intended for users who have received a brand-new Dell computer that is configured for Windows Autopilot and is managed by Intune. This is applicable to most Dell computers purchased for UConn departments supported by Information Technology Services (ITS).

Windows Autopilot is a component of a new device management program utilized by ITS that will offer more robust control over university devices. Most users will not notice many changes compared to a computer that is not configured with Intune/Autopilot.

This procedure is applicable only to university-owned computers. If you are student and looking to gain access to Microsoft resources on your personal device, see this article: Installing Microsoft 365 apps

Prerequisites

You do not need to be connected to the UConn network for initial device setup with an Autopilot machine.

  • Make sure you can connect the machine to AC power

  • Stable internet connection

  • About an hour for setup time

  • Active UConn credentials

  • You are the primary user of the machine

Out-of-box setup

If you are not the primary user of the device, do not continue with setup. The initial setup must be done by the primary user.

If you start to set up your Dell computer and the process is different than what is outlined in these instructions, you must bring the computer to ITS or to your departmental IT contact so the computer can be properly provisioned.

  1. Plug the included power supply/charger into the USB-C port at the left of your laptop.

  2. Press the power button near the top right of the keyboard to power the device on.

  3. You will be prompted to select the correct country or region. Choose United States, and press the blue Yes button.

  4. You will be prompted to choose the correct keyboard layout. Choose US keyboard layout, and press the blue Yes button.

  5. You will be prompted to connect to the internet. Connect to either your home network if you are remote or to UConn’s network if you are on-campus. You can use a wireless connection or a wired Ethernet connection if your new computer supports it. Note: if you are connecting to UCONN-SECURE, you would need to use your NetID and NetID Password as the user name and password. Once successfully connected, press Next.

  6. The device will check for updates, and then restart.

  7. Sign in with your UConn email, and NetID password, press the blue Next button.

  8. The Setting up for work or school window will appear and will advance through Device Preparation, Device Setup, then Account Setup. This step may take a while.

  9. You will then be brought to the Windows 11 desktop. You are now fully signed into your computer for the first time.

  10. Microsoft Teams will automatically pop up. Click your account name under the Continue As section and you will be logged in. Duo 2FA authentication is not required at this step.

Important information

  • Once you login to the machine and have logged into Teams, you will be automatically signed into other Microsoft 365 apps, including OneDrive.

  • Your Desktop and Documents folder will both sync their contents to your OneDrive at regular intervals. This feature can not be disabled.

  • You do not need to be connected to the UConn network for first account setup.

  • The first signed-in user gains administrator rights on the machine, and has full control of the device. Please ensure the first logged in user is the primary user of the device.

Printer setup

Networked departmental printers connect to Intune-managed computers differently than other Windows computers. These newer Intune-managed computers utilize a technology called Universal Print. All networked printers should be searchable through Universal Print: Connecting to a Printer from an Intune-enrolled Windows Computer

If your on-campus networked printer does not appear when completing the above steps, you will need to add it to your computer via its IP address. Instructions on that are available here: Connect to On-Campus Printer by IP address - Windows 11 (Staff)

Software installation

Microsoft 365 apps and the Google Chrome web browser are pre-installed. To install additional applications follow steps below.

  1. Press the search button at the bottom center of your screen, and type Company Portal. Click to open the Company Portal.

  2. Click the Apps Button at the left side.

  3. Find the app you’d like to install, click it, then choose Install.

  4. Additional software is available for download here: https://software.uconn.edu/

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