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Users may experience issues with their email client when 2FA is activated for the first time. Generally, the process for correcting the issue involves signing out or removing the email profile, and re-adding it to the device.

Some apps listed below use the term “Delete” when referring to removing an email account from your device. This refers to deleting the connection to your UConn email on your device. Rest assured, your UConn email account and all contents will remain safe in UConn’s Office 365 servers, and will sync back down to your device once you sign back in.

Please visit this guide to learn how to remove and re-add your email account to your phone: Adding and Removing Mail Apps on Mobile Devices

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