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  • Custom Status Usage

This table describes the standarad operating procedure for JIRA usage. Following procedure is imperative, because the automated merge tool anticipate that this procedure has been followed:

StatusResolutionsUAT StatusCustomization StatusAssignor (who sets the status and assignee)Asignee (after status set)
OpenUnresolvedNone Requester<decided based off of KFS component>**
OpenUnresolvedNoneAssignedTechnical ManagerDeveloper/Technician
In ProgressUnresolvedNoneDevelopment in ProgressDeveloperDeveloper
In ProgressUnresolvedNoneDevelopment CompleteDeveloperDeveloper
In ProgressUnresolvedNoneUnit Testing CompleteDeveloperDeveloper
In ProgressUnresolvedNoneDeployed to UATDeveloperRequestor
In ProgressResolvedPassedUser AcceptedRequestor/testerDeveloper/Technician
In ProgressUnresolvedFailedUser RejectedRequestor/testerDeveloper/Technician
ClosedResolvedPassedDeployed to PRDDeveloper/Technicin
Open || In Progress || Re-openedUnresolvedAnyOn HoldDeveloper/Technical ManagerDeveloper

 Pre-Build

Verify that all Jira’s owned by you (you are the assignee) reflect the proper values for selection by the automated tool:

Jiras going to PRD should always have a fix version assigned that corresponds to the next planned release.
  • Fix Version must = next release
  • Jira should be Resolved
  • Customization status must be “User Accepted”
  • UAT Status must be “Passed”
Jiras going to UAT
  • Jira must be Unresolved
  • Jira must be “In Progress”
  • Customization status must be “Unit Testing Complete”
  • Are there external file dependencies for deplyment/build?  If so set the checkbox & paste svn link to files in JIRA comment, along with instructions & dependencies for execution fo the CM.

Post-Build (any environment)

Verify that the changes and all their dependencies have arrived in the target environment

Verify that any required SQL scripts have been executed without error

Verify that status field values

Post deplyment - PRD – please make sure you take the following actions
  • Verify that changes have arrived and are complete (may need to work with requestor)
  • Set status to “Closed”
  • Verify that customization status is set to “Deployed to PRD”
Post deployment - UAT– please make sure you take the following actions
  • Perform a unit test to verify that the changes and all dependencies are in place.
  • Verify that the customization status is “Deployed to UAT”
  • Assign the Jira to the requestor providing comment informing them that the change is in UAT and ready for their validation. Also tell them the date of the next scheduled PRD build so they know what their target completion for testing is.
 
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