Faculty, students, and staff should provide the technician assisting them with the computer name.
When users submit a request for desktop support, the technician typically asks for the computer name. Our directory uses this information to index machines, remote into machines, and keep track of inventory. It also enables us to better help users.
Table of Contents:
Finding the Computer Name for a PC
You can find the computer name in the information about the operating system or by looking on the computer.
Serial Numbers consist of 7 characters and end with a 1 or 2.
From Within the Operating System
Windows 10
Right click on the Start Menu and open Settings
Select System
Scroll down to About
The Service Tag will be identified under Device name.
Windows 10 (If not logged on)
From a login screen type “.\” in the username field. The computer name will be displayed. For ITS-supported Dell computers the service tag is the same as the computer name.
From the Outside of the Device
On desktops, the black tag is on top of the machine. On small, form-factor machines and laptops, it is located on the back of the device.
Finding the Computer Name for a Mac
You can find the name or serial number of your Mac on the informational page for your computer or by looking at the back of the device.
Serial numbers are 10-13 characters, depending on the model year of the device.
From Within the Operating System
Click on the Apple logo in the top left corner.
Select About This Mac. Note the serial number listed.
From the Outside of the Device
On the back of the machine, locate the label containing the serial tag. For iMac all-in-one desktops, you can find this underneath the stand.
