CAPS Loaner Laptop Program Responsibilities

CAPS Program Responsibilities

• Approving laptops for signing out

• Verifying requestors are in fact CAPS Students

• Giving laptop applicants necessary links and documents

• Approving requests for extensions on laptops

• Contacting users in the event they are non-responsive to the ticketing system

• Reporting laptops missing if they can’t be collected

Stamford ITS Responsibilities

• Maintaining laptops

• Scheduling a laptop sign out once approved

• Reminders through ticketing system that a laptop is due

• Collecting laptops when due under normal circumstances

• Supporting laptops if a user has issues

• Reporting when a laptop is turned back in via ticketing system