Internet browsers (internet access programs like Firefox, Safari, Microsoft Internet Explorer and Chrome) save parts of a website upon the first visit. This allows the website to load quickly when visited again. Sometime clearing the cache is necessary when parts of a website have changed. Many browser-related issues can be solved by clearing browser caches.
Clearing the Cache in Google Chrome
- Launch Chrome
- On the browser toolbar, select the menu button (may appear as 3 vertical dots in the top right corner
) - Select More Tools
- Select Clear Browsing Data
- Ensure that Cookies and Cache are selected and the range is set to "All time".
- Select Clear Data
Clearing the Cache in Mozilla Firefox
- Launch Firefox.
- At the top right hand corner of the browser click the menu button
- Select Options
- Select Security and Privacy
- Scroll down to "Cookies and Site Data" and select Clear Data
- Ensure both cookies and cache are selected
- Select Clear Now
Clearing the Cache in Safari
- Launch Safari
- In the browser's toolbar select Safari
- Select Preferences and then Privacy
- Select Manage Website Data
- Select Remove All
Clearing the Cache in Microsoft Edge (Chromium Version)
- Launch Edge
- Click on the three horizontal dots at the top right hand corner of the browser
- Select History and then Clear Browsing Data
- Change the time range to "All time"
- Ensure Cookies and Cache are selected
- Click Clear Now
Clearing the Cache in Safari (Version 8)
- From the Safari menu, select Clear History and Website Data
- Select the desired time range, and then click Clear History
- Go to Safari>Quit Safari and the browser will close
- You cannot reopen Safari with the cache cleared
Clearing the Cache in Internet Explorer (Versions 9, 10, and 11)
- Launch Browser
- Select the tools icon
- Select Safety
- Click Delete browsing history
- Check off Temporary Internet Files and Cookies
- Click Delete
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