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Faculty, staff, and other university affiliated employees (such as student workers) have access to an Office 365 mail account. This article provides the necessary steps to set up a shared Office 365 mailbox in Outlook on the Web.

Adding a shared mailbox to Outlook on the Web

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UConn members can follow these steps to add a secondary mailbox to their Outlook account.

  • If you are using the Outlook Web App,

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Opening a shared mailbox in Outlook on the Web

  1. Go to email.uconn.edu and click on the orange Office 365 button.
  2. Log in to your own mailbox using the appropriate credentials (email address and NetID password for faculty / staff, or student work account with its corresponding password for student employees).
  3. Select Outlook.
  4. Click the profile icon /initials / avatar at the top right of the screen.
  5. In the drop down, select Open Another Mailbox…
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  6. Enter the email address, the Global Address List display name, or the resource number to open a shared mailbox. Click on the shared mailbox in the list so that it is selected.
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  7. Click Open. The shared mailbox will now open in a new window.
    • .

  • If you prefer the desktop app, open the Outlook app now.

    • Right-click on your email address in the left menu.

  • Click on Add shared folder or mailbox.

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  • In the window that appears, enter the name of the mailbox or the NetID of the user who is sharing with you.

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