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Requesting a Mass Mail Account
Before configuring the a mass mail account, you must request a mass mail account by emailing to massmail@uconn.edu.
Once you receive credentials for mass mailing from the e-mail team, you can use them to configure a new profile in Outlook and have it prompt you to select which profile to access: your mass mail profile or your normal outlook profile.
Setting Up the Mass Mail Account in a New Email Profile
To set it up as a separate
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profile, open Control Panel and click
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Mail.
Click
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Show Profiles.
Check
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“Prompt for a profile to be used” and click add.
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Enter the name of your mass mail account in an email format, appending “@appmail.uconn.edu” to the account name and then click OK.
Select
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Advanced options and Let me setup my account manually check box, and then
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Check the “POP or IMAP” box and click Next >.
Complete with the following information:
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User Information: Your name is the mass mail account name from the Global Address List of the mailbox you are accessing and the mass mail email address.
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click Connect.
After clicking ‘Connect’, Outlook may appear to do nothing for about 60 seconds. This is normal.
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7. In the Outlook dialog box, choose ‘IMAP’.
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8. In the IMAP Account Settings dialog box, enter the server information
Incoming mail
Server: appmail.uconn.edu
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Logon Information: User name and password here refers to the incoming mail server (your UConn email). "Remember Password" should be checked.
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Click the More Settings dialogue box and select the General tab.
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Type in a profile name to help you identify this account.
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Select the Outgoing Server tab and check the box “My outgoing server (SMTP) requires authentication”.
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Enter your service account / mass mail account username and password.
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Select the Advanced tab
Under Server Port Numbers, ensure that the incoming server (IMAP) is set to 993 and uses SSL as the type of encrypted connection.
Set the Outgoing server (SMTP) port number to 587 with TLS as the type of encrypted connection (data encrypted after sending) or port number 465 with SSL as the type of encrypted connection (data encrypted before sending)
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Uncheck “Do not save copies of sent items”.
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Click OK.
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You should now be back to the Add Account window. Click Next to test your settings. If the test is successful you will see the below window and a Test e-mail should be received, click Close. If the test failed, review the information entered, and if you continue to experience problems, contact the ITS Help Center for assistance.
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If everything is successful click close and finish. You should see an additional profile now in mail.
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Click Apply and OK, then exit outlook if it is open.
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When opening Outlook you will be prompted to choose which profile to use. You will see both personal and shared emails if it is a shared mailbox.
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Port: 993
Encryption method: SSL/TLS
Outgoing mail
Server: massmail.uconn.edu
Port: 587
Encryption method: STARTTLS
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9. Click ‘Next’
10. Provide the password for your mass mail account.
11. If you are unsure what the account password is, contact TSC.
12. When the Account is successfully added, click ‘Done’ and Close to exit the profile configuration.
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