Students, faculty, and staff may use Microsoft 365 apps in a web browser and in the respective desktop applications. Those who are using their web browser to access the 365 apps on unmanaged devices will be asked to reauthenticate their session if they have been idle (not using the web app) for more than 1 hour.
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ITS has enabled a security feature in Microsoft 365 that automatically logs out unmanaged devices from Microsoft 365 after one hour of inactivity. This better protects personal and institutional data from unauthorized access.
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This policy largely applies to unmanaged devices and web access to apps (details below). Installed apps are not subject to the timeout. |
If you are using a personal device or one that is not enrolled in a UConn device management program, your online Microsoft 365 session will timeout after one hour of inactivity.
If you are using a UConn-owned device that is managed, you will not timeout while you are using Microsoft 365 web apps in Microsoft Edge, Firefox with the Microsoft Single Sign On setting enabled, or Google Chrome with the Microsoft Single Sign On extension installed. ITS has enabled the respective Firefox setting, as well as installed the Google Chrome extension, on all UConn-owned Windows laptops. For information on how to confirm or manually configure these options, please view guides for Google Chrome or Firefox.
If you are using the installed apps, you are not subject to the
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timeout.
Managed vs Unmanaged Computer
All university-owned computers should be enrolled in a Intune, the main UConn centralized device management system such as Intune. Devices in such a system , are considered managed.
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Due to limitations, all All macOS devices, such as MacBooks and iMacs, are considered unmanagedfor this purpose. |
Authentication in the web app (website)
When navigating to a 365 web app, such as s.uconn.edu/outlook or s.uconn.edu/onedrive, you will be asked to sign in (authenticate) with your UConn NetID.
All 365 apps use your UConn email address and your NetID as your log in credentials.
These websites will sign you out of your account after 1 hour of inactivity.
What qualifies as inactivity?
Leaving your computer at the end of the workday.
Computer is locked.
Closing your web browser.
Minimizing your web browser.
Switching to another tab in your web browser.
Focus is on Working in another window.*
*Focus is a computer term to describe where your actions are taking place. For example, if you have your web browser open and a Word document open, you can only type in one of those windows at a time. If you begin typing on your keyboard and see the letters appear in Word, then you can be certain that the focus is on Word. Once you click on your web browser, the focus will switch to the browser application. This allows a window to be visible and inactive at the same time.
Result: If you leave your computer in one of the above listed states for an hour or longer, you will be required to authenticate (sign in) to access your data.
Authentication in the desktop apps
The Microsoft desktop apps, such as Word and Excel, feature a tool named Seamless Single Sign-On which . This tool allows the these apps to connect to the account that you sign into your computer with.
Result: The As a result, these apps do not need require you to reauthenticate during the workdayevery hour. Learn more about Seamless Single Sign-On.
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