These symptoms typically occur when Lockdown Browser Is shut down improperly:
Please keep in Mind that there's never a need to manually manipulate registry settings.
To restore the default settings on a Windows system, please use one of the methods described here:
How to restore default settings on a windows computer:
We recommend the following steps to restore any default settings after a power down. Please do not attempt to remove LockDown Browser or perform any other restore methods before doing the following steps.
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If you have LockDown Browser - Windows, you can restore your settings after a power down and restart by adding a " /restore" to the LockDown Browser shortcut.
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Download and install the latest LockDown Browser application for Windows.
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If LockDown Browser is unexpectedly closed (computer loses power, application crashes, etc.), your computer may not show power options in the Start menu. This may prevent you from shutting down or restarting your computer. You can restore this functionality by modifying running LockDown Browser in a modified state.
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You do not need to modify values in the Windows registry to resolve this issue. Some tutorials elsewhere online suggest making these modifications, which can threaten the stability of your computer’s operating system. |
How to restore default settings on Windows
Right click on the LockDown Browser desktop shortcut in Windows and select "Properties".
Under the "Shortcut" tab, locate the "Target:" field. At the end of the target address, append the following parameter:
/restore
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. Note
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there is a space in front of the
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parameter.
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Click "apply" Apply to save the change.
After starting LockDown Browser with the
/restoreoption, you should see a confirmation pop-up window that says “Settings Restored”"Settings Restored".
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After your settings are restored, be sure to remove the "/restore" from the LockDown Browser shortcut. |
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How to restore default settings on
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macOS
Start the system from a power down (not suspension).
Start LockDown Browser and let it navigate to the institution's HuskyCT login page. A login is not necessary.
Once you're at the login page, shut down LockDown Browser.
These instructions can also be found at:
https://respondus.knowledgeowl.com/home/how-to-restore-settings-on-a-computer