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These instructions describe the process of picking up and dropping off a device to the Technology Support Center - Device Support.

Note

If you are receiving a new machine or freshly re-imaged machine, be sure to login for the first time while on campus. If you wait until you get off-campus to login for the first time, Windows may not be able to load your account. More details are provided in an included informational sheet.

Pickup or Drop-off Procedure:

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The ITS Technology Support Center is located on Level 1 of the Homer Babbidge Library.

Tip

You can schedule an appointment with the TSC: ITS TSC Quick Support: Bookings

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15-Minute Short Term Parking can be found next to the Library loading dock

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Library Loading dock locationImage Modified
Long Term Parking (Longer

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than 15 Minute) can be found in the South Garage

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If you need help finding us please call (860

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) 486-

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4357 and a Support Specialist will assist you.

Tip

If you have larger items and would like someone to meet you at the library loading dock, please call (860) 486-6540 when you arrive, and someone will meet you at the loading dock.

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