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Comment: Updated New Outlook instructions to function off of email address, instead of resource number

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Step-by-step guide

New Outlook

Info

You will need to add a shared mailbox via its "resource number". If you do not know a malboxes resource number, please ask BUSN ITS before following the guide below.


  1. In Outlook, right-click on your email address in the left pane and select "Add shared folder or mailbox".
  2. In the resulting box, enter the resource number for the shared inbox supplied to you by BUSN ITS.
    Image Removedemail address you wish to have added to Outlook.
    Image Added
    Your resulting shared mainbox mailbox will appear below your main mailbox's entry the "Shared with me" tab on the left pane. You may need to wait a few minutes for the new shared inbox to populate with messages.

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