NETID Work Account
The following can be attempted after your supervisor has sponsored your NETID work account.
Check student UConn inbox for an email from ITS Helpdesk with steps to activate account.
If no such email exists, follow these stepsfollow these steps to activate a NETID work account is similar to a NEITD: https://uconn.atlassian.net/l/cp/dFAGPZR1 (Note: When following these steps ensure you are using your work NetID, not your student NetID)
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- Navigate to the Tech Support Center and use the online chat feature in the bottom right of the screen, or call the UConn help center at 860-486-4357 (recommended) to explain the situation or use the chat functionality (bottom right)
- Follow the instructions provided by the Help center
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Accessing NETID Work Shared Resources
Accessing a shared mailbox or calendar: https://confluence.uconn.edu/display/IKB/Shared+Resources
Keep in mind your supervisor will need to request access before this can be added.
Accessing Printers from Intune Managed Devices (devices you sign into the computer with email address & password):
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Please note at this time, we recommend logging into the machines with your email address and password as that is the way you will access printers.
Requesting help with accessing anything – web form to create a ticket to Stamford. Be sure to include your hours of availability.
https://s.uconn.edu/stamfordits
Note that the 4 main copiers will be able to be added by everyone once you are singed into Universal Print (instructions above). Supervisors will need to request access to the copiers in their area before they show up. If there are any issues with this, see below for asking for assistance.
Where to use which account
Due to the different accounts for different things, please look below to see which account to use for which situations
Computer login - NETID or email address
Email - NETID work
SharePoint - NETID work
Teams - NETID work
Other services if not otherwise specified (ie payroll): NETID
Keep in mind both accounts will be tied to the same Duo prompt in hi-tech classrooms
Be sure to use your NETID work account for all work-related purposes to comply with University policy and ensure your rights to privacy for your student NETID.
Help
If yo need assistance or have any questions, don't hesitate to ask below
Questions: https://s.uconn.edu/stamfordits be sure to include availability if this requires in person follow up
Urgent: call 203-251-9599