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ITS has changed the wireless service in UConn residence halls
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Overview
Information Technology Services (ITS) is upgrading the wireless service in the North Campus residence halls. With the goal of providing students with the highest quality experience, ITS will be placing a small, current generation wireless access point in every other room to improve wireless connectivity for all rooms.
New Wireless Access Procedures
The new equipment will be installed over an existing jack and includes a wired port, located on the bottom of the device.
For residents of rooms that have a new access point, your room will instead feature a new wireless access point, installed above the existing wall jack. The device will look like a small to improve coverage and performance. All buildings, with the exception of Werth Tower and Northwood Apartments, have new equipment installed.
New Wireless Access Points
To improve the performance of wireless service, ITS has installed new wireless access points in rooms in the University's residence halls. Depending on the cabling infrastructure and the configuration of the rooms, this new equipment is installed in every room or every other room over an existing jack. Each new wireless access point looks like a small, white box, as shown in the image below. It has been installed over the existing jack.
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If your room has a new access point installed, the the ports on the old jack may be blocked. This is deliberate, and is meant to prevent further use of the old jack. |
Rather than connecting your Ethernet cable to the wall jack, you will be connecting it to the new wireless access point. The Ethernet port is located at the bottom of the device, and has a green tab underneath it, as shown below:
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| For residents of rooms that do not have a new access point, you will continue to connect to the wired network in the usual fashion--that is, by plugging one end of your Ethernet cable into the wall jack, and the other end into the Ethernet port on your computer. |
Affected Buildings
The buildings listed below will be upgraded by August 13th, 2020.
- Charter Oak Apartments
- North Campus
- Husky Village
- Busby Suites
- Buckley Hall
- Shippee Hall
- Holcomb Hall
- Whitney Hall
- Sprague Hall
- Rosebrooks Hall
- Wilson Hall
- Snow Hall
- Hicks Hall
- Grange Hall
- Hale Hall
- Ellsworth Hall
- Stamford Residence Hall
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If you have any questions about the upgrades to wireless service in residence halls, or would like more information or assistance with connecting to the new access point, contact the Technology Support Center at (860) 486-4357, techsupport@uconn.edu, or chat on the Technology Support Center website.signals that the jack is no longer in use. |
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For the best wireless performance, do not obstruct the access point; do not put any belongings or furniture in front of it or do anything that might damage it. |
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For information about wired network connections in residence halls, see Wired Network in Residence Halls. |
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