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Common causes for exam sheet rejection:

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Tip

Do you want to help shape the future of bubble sheet scanning at UConn?

ITS is piloting bubble sheet scanning through Gradescope, which may replace Scantron for bubble sheet scanning functionality in the future. Gradescope provides a more convenient scanning solution that does not require expensive and custom scan sheets, and can be managed entirely through HuskyCT.

This article is for faculty who need to troubleshoot issues with Scantron.

Common Causes for Exam Sheet Rejection

A student filled in more than one answer for a question.
Instructor
The instructor filled in more than one answer for a question on answer key(s).
Instructor
The instructor failed to fill in
page
pages 1, 2, or 3 correctly.
There is more than one bubble filled in for a column on any type of sheet.

Common

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Causes for Error Message During Report Building Phase

The student did not fill in the test version number when there are 2
,
or more
,
versions.
- These exam sheets may be graded incorrectly using another version of the exam.
Viewing
- Viewing the emailed reports should indicate which exam caused this error
, and
the students’ exam
- . You may need to
be
- re-
graded by you.
- grade this exam.

Paper “Skew”/Jam

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Errors

If an exam sheet jams

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or you are given a “page skew” error, grab the sheet

...

and gently pull the paper away from the rollers with a slight side-to-side motion.

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This sheet will have to be re-scanned.

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Common causes when exam results email fails to be delivered to users email:

Common Causes for Failed Delivery of Exam Results

NetID is bubbled
-
in incorrectly.
NetID belongs to someone else (i.e. TA scanning exam for Professor, and Professors NetID is entered).

Error message during Emailing phase:

Your report files are stored in a folder named “RemarkTemp” that you can access via the desktop folder shortcut shown at the left. Double-click to open the folder. At this point you have two options:

1) You may email these reports to yourself using UConn’s web access to Outlook at https://email.uconn.edu,
or

2) You can move the files to a thumb-drive that you provide.

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