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Step 1: Learn about Hardware Tokens

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Tokens must be registered to UConn at the time of purchase. Therefore, they are bought directly from Duo through the Technology Support Center. Faculty and Staff can purchase them with funds from their department (KFS). You may submit a request for a token using this form: https://techsupport.uconn.edu/duo-2fa-hardware-token-form/

Students may not purchase tokens for long-term use. They may loan them out for a 2-week period, during which they can transition to the Duo Mobile app, SMS, or a personally-bought security key that is compatible with Duo.

Step 3: Link Token to your account

Once you have acquired a hardware token, you must register it. 

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Navigate to the Hardware Token Management Page

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Enter the serial number found on the back of the token.

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Please contact the ITS Tech Support Center to register your hardware token.

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