This article provides instructions for faculty and staff on how to set up their new university-owned Dell computer. Most new Dell computers that are university-owned are configured for Windows Autopilot and managed by Intune. This is applicable to most Dell computers purchased for UConn departments supported by Information Technology Services (ITS).
Windows Autopilot is part of a new device management program that helps the university secure and up-to-date devices. Most users will not notice many changes compared to a computer that is not configured with Intune/Autopilot. Employees who are issued a Windows computer can set their computer up without the assistance of ITS.
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This procedure is applicable only to university-owned computers. If you are student and looking to gain access to Microsoft resources install Microsoft 365 apps on your personal device, see this article: Installing Microsoft 365 apps |
Prerequisites
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You do not need to be connected to the UConn network for initial device setup with an Autopilot machine. |
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Make sure you can connect the machine to AC power
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Stable internet connection
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About an hour for setup time
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Active UConn credentials
on-campus to set up your laptop. |
🔌 Computer is plugged in or fully charged.
Automated setup can take some time and if the computer dies during setup, it will need to be re-prepared by your IT support.
🌎 Stable internet connection.
⏰ About a half-hour for setup time.
Most of the setup process is automated and does not require intervention.
📧 Active UConn email address.
University affiliates must have an email address created by their account sponsor to use a university computer.
🖥️ You are the primary user of the machine
Out-of-box setup
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If this computer is intended to be shared by multiple users (for example, in a lab or as a student employee workstation), please notify your IT contact so that the computer can be set up as a shared-use machine.
The setup process must be done by the primary user of the machine. You should not set up someone else’s computer for them.
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Setup instructions
Part 1: Get connected
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If you start to set up your Dell computer and the process is different than what is outlined in these instructions, you must bring the computer to ITS or to your departmental local IT contact so the computer can be properly provisioned. |
Plug the included power supply/charger into the USB-C port at the left of your laptop.
Press the power button near the top right of the keyboard to power the device on.
You will be prompted to select the correct country or region. Choose United States, and press the blue Yes button.
You will be prompted to choose the correct keyboard layout. Choose US keyboard layout, and press the blue Yes button.
You will be prompted to connect to the internet. Connect to either your home network if you are remote or to UConn’s network if you are on-campus. You can use a wireless connection or a wired Ethernet connection if your new computer supports it. Note: if you are connecting to UCONN-SECURE, you would need to use your NetID and NetID Password as the user name and password. Once successfully connected, press Next.
The device will check for updates, and then restart.
Sign in with your UConn email, and NetID password, press the blue Next button.
The Setting up for work or school window will appear and will advance through Device Preparation, Device Setup, then Account Setup. This step may take a while.
You will then be brought to the Windows 11 desktop. You are now fully signed into your computer for the first time.
Microsoft Teams will automatically pop up. Click your account name under the Continue As section and you will be logged in. Duo 2FA authentication is not required at this step.
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Otherwise, the computer will not be able to connect to certain university resources. |
Unbox and power on the computer: Ensure that the computer is charged before powering it on.
Select language, region, and keyboard layout: Computers shipped through the PC Refresh Program use the US keyboard layout and the region should be set to US.
Connect to the internet: To set up the computer, you must connect to the internet. You can complete the setup on your home network; it is not necessary to be connected to the UConn network.
Check for updates: The device will now take a few minutes to check for updates and will restart. This is an automatic process.
Part 2: Sign in
Sign in: Use your UConn email and password, then press the blue Next button. Accept the Duo 2-factor authentication prompt.
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Automated setup: The “Setting up for work or school” window will appear and will advance through various setup steps. This part may take a while.
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Log in: Use your UConn email address and password to log into the device.
Set up Windows Hello: This allows for additional login methods through biometrics (fingerprint, face scan, etc.) or a PIN. Biometric sign-in methods are optional, but you must set up a PIN.
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Set up Microsoft Authenticator: Follow the steps to download Microsoft Authenticator on a mobile device. Once downloaded, follow the installation instructions to add your profile. If you do not want to use the Microsoft Authenticator app and would prefer to use SMS or a phone call for authentication, follow these steps: Setting up Authentication for Windows Hello
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You should now be at the desktop. You are all set! If you need assistance with the setup of your new computer, please reach out to your department's IT contact. |
Part 3: Optional steps
Add your networked printer: If you have a department printer, you should add it according to these instructions: Connect to an On-Campus Network Printer (Staff)
Install extra apps: The Microsoft 365 apps (Word, Outlook, etc.) come pre-installed. Most other apps can be installed from Company Portal, which is located on your desktop. If the app you need is not in Company Portal, you can install it from the manufacturer’s website.
Post-setup information
Once you login to the machine and have logged into Teams, you will be automatically signed into other Microsoft 365 apps, including OneDrive.
Your Desktop and Documents folder will both sync their contents to your OneDrive at regular intervals. This feature can not cannot be disabled. You do not need to be connected to the UConn network for first account setupIt may take a few minutes after logging in for this setting to be applied.
The first signed-in user gains administrator rights on the machine , and has full control of the device. Please ensure the first logged in user is the primary user of the device.
Printer setup
Networked departmental printers connect to Intune-managed computers differently than other Windows computers. These newer Intune-managed computers utilize a technology called Universal Print. All networked printers should be searchable through Universal Print.
If your on-campus networked printer does not appear when completing the above steps, you will need to add it to your computer via its IP address. Instructions on that are available here: Connect to On-Campus Printer by IP address - Windows 11 (Staff)
Software installation
Microsoft 365 apps are pre-installed. To install additional applications such as Google Chrome follow steps below.
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Press the search button at the bottom center of your screen, and type Company Portal. Click to open the Company Portal.
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Click the Apps Button at the left side.
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Find the app you’d like to install, click it, then choose Install.
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If the device is handed to a different user, they will not be listed as the admin or the primary user. If the primary user changes, please bring back to ITS or your local IT support to reimage and re-deploy the device to be set for that user.
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