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USB Security keys can be purchase and self-registered

Faculty and staff who are enrolling in the 2FA service and do not want to use a personal device may have their department purchase a hardware token from ITS. Hardware tokens are small devices that generate passcodes that verify your identity in place of a phone. Hardware tokens cost $21 each and last 2 years on average.

Students who are enrolling in the 2FA service and do not have a compatible device may borrow a hardware token temporarily.

Duo Key Fob for 2FAImage Removed

Step 1: Request a Hardware Token

To request a hardware token, complete the 2FA token request form. A ticket will be generated and you will be notified when the fob is ready for pick up.

Step 2: Register Tokens

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Step 1: Learn about Hardware Tokens

If you install the free app, Duo Mobile, on your smartphone, you do not need a hardware token. If you do not wish to use your personal device, you may purchase a hardware token. These tokens do not need to be connected to a network and run on a battery that should last around 2 years.

Tip

The smartphone app is not necessary for 2FA at UConn; you can have Duo text or call you in order to accept a prompt.

Info

These are known as “hardware tokens” and they do not plug into your computer. “Security keys” must be plugged into your computer. Learn more here: Security Keys for the 2FA Service

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A press of the button generates your code.

Step 2: Where can I buy a token?

Tokens must be registered to UConn at the time of purchase. Therefore, they are bought directly from Duo through the Technology Support Center. Faculty and Staff can purchase them with funds from their department (KFS).

Students may not purchase tokens for long-term use. They may loan them out for a 2-week period, during which they can transition to the Duo Mobile app, SMS, or a personally-bought security key that is compatible with Duo.

Step 3: Link Token to your account

Please contact the ITS Tech Support Center to register your hardware token.

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