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EMS Campus only supports Windows computers at this time.

To download the clodcloud-hosted EMS Desktop Client, navigate to the following URL:

(CAMPUS-WIDE): https://uconn.emscloudservice.com/desktop

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The next time you need to launch the EMS Desktop Client, you can click on the EMS icon within your Start menu.

If you are presented with a login screen, something has gone wrong with installation, or you do not have an account. In the login window will be a link “About EMS”, click this and verify the information in the window that pops up. It should look like this:

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“Client Path” and version numbers may vary, but most other information should match.

If your window matches the one above, and you cannot log into EMS, you likely have an account related issue and should create a support ticket for an EMS access issue here: https://kb.uconn.edu/portal/1

If your window does not match the one above, EMS likely installed incorrectly. When you downloaded the installer, you should receive two files: ‘EMSApplication.exe’, and ‘emswebdeployconfiguration.cfg’. Both are necessary, and naming must match as above. If your browser blocked the download of either of these files, allow the download to continue and ensure they are both in the same folder on your computer before attempting installation again.