These instructions describe the process of picking up and dropping off a device to the Technology Support Center's Device Support team. For information regarding the pickup of bulk Campus Refresh computer orders, please refer to the following page: ITS Campus Refresh - Device Bulk Order Pickup Procedure
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If you are receiving a new machine or freshly re-imaged machine, be sure to login for the first time while on campus. If you wait until you get off-campus to login for the first time, Windows may not be able to load your account. More details are provided in an included informational sheet. |
Pickup or Drop-off Procedure
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The ITS Technology Support Center is located on Level 1 of the Homer Babbidge Library.
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You can schedule an appointment with the TSC: ITS TSC Quick Support: Bookings |
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15-Minute Short Term Parking can be found next to the Library loading dock.
Long Term Parking (Longer than 15 Minute) can be found in the South Garage. 
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If you need help finding us please call (860
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) 486-
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4357 and a Support Specialist will assist you.
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If you have larger items and would like someone to meet you at the library loading dock, please call (860) 486-6540 when you arrive, and someone will meet you at the loading dock. |
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