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This article is for faculty, students, and staff experiencing issues with Kaltura on Firefox. 

Issue: Unable to View Kaltura Videos in Full-Screen Mode 

Users may not be able to enter full screen fullscreen with embedded Blackboard/HuskyCT Kaltura videos.   If this is the case, then you can follow the steps to work around the issue until Blackboard resolves it:This is a known Blackboard issue. Until Blackboard resolves the issue, use the workaround described below. 

  1. Navigate to the video you wish to view.

  2. Right-click on the video image.

  3. A menu will then open

    , click on

    . Click This Frame

  4. Another menu will open, click

    on

    Open Frame in New Tab

...

  1. Doing so will open a new tab on your Firefox browser with the selected video in full-screen mode.

...

    • If captions are available but you

...

    • cannt see them, exit full screen

...

    • . You then should see the captions below.  

Filter by label (Content by label)
showLabelsfalse
max

...

10
spacesIKB
sortmodified
showSpacefalse

...

reversetrue
typepage
cqllabel in ( "kaltura" , "safaria" , "issue" , "view" , "video" , "troubleshooting" , "capture" , "firefox" , "kaltura_media" , "kaltura_video" ) and type = "page" and space =

...

currentSpace ( )
labelskaltura safaria
Page Properties
hiddentrue


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