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Instructors at UConn will be able to troubleshoot Scantron issues.

Paper "Skew"/Jam errors:

Common causes for exam sheet rejection:

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This article is for faculty who need to troubleshoot issues with Scantron. 

Common Causes for Exam Sheet Rejection

• A student filled in more than one answer for a question.

• The instructor filled in more than one answer for a question on answer key(s).

• Instructor

  The instructor failed to fill in

  page

  pages 1, 2, or 3 correctly.

Common causes for error message during report building phase:

• Student

  There is more than one bubble filled in for a column on any type of sheet.

Common Causes for Error Message During Report Building Phase

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• The student did not fill in the test version number when there are 2

  ,

  or

  ore, versions.

Scantron Exam Scanning Service: Overview

Obtaining Blank Scantron Exam Scanning Forms

Completing and Submitting Scantron Exam Scanning Sheets

Receiving Results from Scantron Exam Scanning Service

Scantron - If your reports fail the Email Process

Interpreting Results from the Scantron Exam Scanning Service

Uploading Grades to HuskyCT (BlackBoard)

• more versions.

  • These exam sheets may be graded incorrectly using another version of the exam. Viewing the emailed reports should indicate which exam caused this error. You may need to re-grade this exam. 

Paper “Skew”/Jam Errors

If an exam sheet jams or you are given a “page skew” error, grab the sheet and gently pull the paper away from the rollers with a slight side-to-side motion. This sheet will have to be re-scanned.

Common Causes for Failed Delivery of Exam Results 

• NetID is bubbled in incorrectly.

• NetID belongs to someone else (i.e. TA scanning exam for Professor, and Professors NetID is entered).

• NetID is invalid or does not exist. 

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