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  1. Go to email.uconn.edu and click on the orange Office 365 button.

  2. Log into your own mailbox using the appropriate credentials (email address and NetID password for faculty/staff or student work account and corresponding password for student employees).

  3. Select Outlook.

  4. Right-click Folders just above the inbox and select Add shared folder or mailbox.

    select folders and then add shared folderImage Removedimage-20250303-204125.pngImage Added

  5. In the window that appears, enter the name of the mailbox or the NetID of the user who is sharing the folder. You should now see the shared folder and the name of the sharer beneath your own folders in the left pane.

Opening a Shared Mailbox in Outlook on the Web

Please note that this will only open the mailbox and not add the mailbox to Outlook

  1. Go to email.uconn.edu and click on the orange Office 365 button.

  2. Log into your own mailbox using the appropriate credentials (email address and NetID password for faculty/staff or student work account and corresponding password for student employees).

  3. Select Outlook.

  4. Click the profile icon/initials/avatar at the top right of the screen.

  5. In the drop-down, select Open Another Mailbox…
    select open another mailboxImage Removed

  6. Enter the email address, the Global Address List display name, or the resource number to open a shared mailbox. Select the shared mailbox in the list.

    Add the shared mailboxImage Removed
  7. Click Open. The shared mailbox will now open in a new windowwith you.

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