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| Note |
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If you start to set up your computer and the process is different than what is outlined in these instructions, you must bring the computer to ITS or to your local IT contact so the computer can be properly provisioned. Otherwise, the computer will not be able to connect to certain university resources |
Plug the included power supply/charger into the USB-C port at the left of your laptop.
Press the power button near the top right of the keyboard to power the device on.
You will be prompted to select the correct country or region. Choose United States, and press the blue Yes button.
You will be prompted to choose the correct keyboard layout. Choose US keyboard layout, and press the blue Yes button.
You will be prompted to connect to the internet. Connect to either your home network if you are remote or to UConn’s network if you are on-campus (UCONN-SECURE). You can use a wireless connection or a wired (Ethernet) connection if your new computer supports it. Once successfully connected, press Next.
If you are connecting to UCONN-SECURE, you will need to use your NetID and NetID Password as the username and password. A prompt will appear starting with “Continue connecting?”; click Connect.
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. |
Unbox and power on the computer: Ensure that the computer is charged before powering it on.
Select language, region, and keyboard layout: Computers shipped through the PC Refresh Program use the US keyboard layout and the region should be set to US.
Connect to the internet: To set up the computer, you must connect to the internet. You can complete the setup on your home network; it is not necessary to be connected to the UConn network.
Check for updates: The device will now take a few minutes to check for updates and will restart. This is an automatic process.
Part 2: Sign in
Sign in
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: Use your UConn email and password, then press the blue Next button.
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Accept the Duo 2-factor authentication
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prompt.
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Automated setup: The “Setting up for work or
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school” window will appear and will advance through
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various setup steps. This
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part may take a while.
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Log in: Use your UConn email address and password to log into the device.
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Set up Windows Hello
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: This allows for additional login methods through biometrics (fingerprint, face scan, etc.) or a PIN. Biometric sign-in methods are optional, but you must set up a PIN
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.
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...
You can proceed through (or skip) the biometrics setup steps, following the instructions on-screen.
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You will now be prompted to create a PIN. Click Next.
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A new window will appear prompting the setup of Microsoft Authenticator.
| Info |
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If you have not set up Microsoft Authenticator before, you will need to complete these steps. If you have already set it up, you can authenticate as instructed and skip to step 17. |
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Set up Microsoft Authenticator: Follow the steps to download Microsoft Authenticator on a mobile device. Once downloaded,
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follow the installation instructions to add your profile.
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If you do not want to use the Microsoft Authenticator app and would prefer to use SMS or a phone call for authentication, follow these steps: Setting up Authentication for Windows Hello
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| Tip |
|---|
You |
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You should now be at the desktop of your computer.
| Tip |
|---|
You are now fully signed into your computer for the first time! |
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should now be at the desktop. You are all set! If you need assistance with the setup of your new computer, please reach out to your department's IT contact. |
Part 3: Optional steps
Add your networked printer: If you have a department printer, you should add it according to these instructions: Connect to an On-Campus Network Printer (Staff)
Install extra apps: The Microsoft 365 apps (Word, Outlook, etc.) come pre-installed. Most other apps can be installed from Company Portal, which is located on your desktop. If the app you need is not in Company Portal, you can install it from the manufacturer’s website.
Post-setup information
Once you login to the machine, you will be automatically signed into other Microsoft 365 apps, including OneDrive.
Your Desktop and Documents folder will both sync their contents to your OneDrive at regular intervals. This feature can not cannot be disabled. It may take a few minutes after logging in for this setting to be enforcedapplied.
The first signed-in user gains administrator rights on the machine , and has full control of the device. Please ensure the first logged in user is the primary user of the device.
If the device is handed to a different user, they will be prompted with needing Admin credentialsnot be listed as the admin or the primary user. If the primary user changes, please bring back to ITS to reformat or your local IT support to reimage and re-deploy the device to be set for that user.
Printer Setup
If you have a department printer, you should add it according to these instructions: Connect to an On-Campus Network Printer (Staff)
Software Installation
Microsoft 365 apps are pre-installed. To install additional applications, such as Google Chrome, follow steps below:
Press the search button at the bottom center of your screen, and type Company Portal. Click to open the Company Portal.
This should also be located on the left side of your Desktop screen.
Click the Apps Button at the left side.
Find the app you’d like to install, click it, then choose Install.
Additional software is available for download here: https://software.uconn.edu/
If needed, the links below are here if you need a direct download link to basic software.
Google Chrome: https://www.google.com/chrome/
Mozilla Firefox: https://www.mozilla.org/en-US/firefox/windows/
Adobe Reader: https://get.adobe.com/reader/
Zoom: https://zoom.us/download
Microsoft Teams: https://www.microsoft.com/en-us/microsoft-teams/download-app
For Adobe Reader, only download if you do not use a paid Adobe software (Adobe CC or Professional 2020). If Adobe Reader is installed, the other programs will fail to download correctly.
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