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Tip

You do not need to be on-campus to set up your laptop.

  • 🔌 Computer is plugged in or fully charged.

    • Automated setup can take some time and if the computer dies during setup, it will need to be re-prepared by your IT support.

  • 🌎 Stable internet connection.

  • About a half-hour for setup time.

    • Most of the setup process is automated and does not require intervention.

  • 📧 Active UConn email address.

    • University affiliates must have an email address created by their account sponsor to use a university computer.

  • 🖥️ You are the primary user of the machine.

    • If this computer is intended to be shared by multiple users (for example, in a lab or as a student employee workstation), please notify your IT contact so that the computer can be set up as a shared-use machine.

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Part 1: Get connected

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    • The

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    • setup process must be done by the primary user of the machine.

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    • You should not set up someone else’s computer for them.

Setup instructions

Part 1: Get connected

Note

If you start to set up your computer and the process is different than what is outlined in these instructions, you must bring the computer to ITS or to your local IT contact so the computer can be properly provisioned. Otherwise, the computer will not be able to connect to certain university resources

  1. Plug the included power supply/charger into the USB-C port at the left of your laptop.

  2. Press the power button near the top right of the keyboard to power the device on.

  3. You will be prompted to select the correct country or region. Choose United States, and press the blue Yes button.

  4. You will be prompted to choose the correct keyboard layout. Choose US keyboard layout, and press the blue Yes button.

  5. You will be prompted to connect to the internet. Connect to either your home network if you are remote or to UConn’s network if you are on-campus (UCONN-SECURE). You can use a wireless connection or a wired (Ethernet) connection ) if your new computer supports it. Once successfully connected, press Next.

If you are connecting to UCONN-SECURE, you will need to use your NetID and NetID Password as the user name username and password. A prompt will appear starting with “Continue connecting?”, ; click Connect.

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  1. The device will now take a few minutes to check for updates and will restart.

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  1. Sign in with your UConn email and password, then press the blue Next button.

  2. You will be prompted with Duo 2-factor authentication. You may click “Yes, this is my device.”

  3. The Setting up for work or school window will appear and will advance through Device Preparation, Device Setup, then Account Setup. This step may take a while.

  4. You will then be brought to the Windows 11 login screen. Please use your UConn email address and password to log into the device.

  5. During first-time setup, you will be prompted with to set up Windows Hello. This allows for additional login methods such as through biometrics (fingerprint scan, face scan, etc.) or a PIN. Biometric sign-in methods are optional, but you must set up a PIN. To set up, click Yes, set up.

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Info

If any issues arise during setup and installation, please reach out to techsupport.uconn.eduITS or your local IT support.

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