ITS uses device management software to provide support, programs, and access management for university devices. Historically, ITS has used a program called Microsoft Configuration Manager (MECM) to manage computers running Windows. Starting in February 2023, ITS began transitioning to a new management software called Microsoft Intune. It provides numerous benefits for IT technicians and end-users and more closely meets today’s computing needs. The transition from the old system to Intune is gradual and stagedA large portion of computers managed by ITS are now using Intune as their primary management system. Older computers that have not been transitioned are now “co-managed”, meaning that they receive management commands by both MECM and Intune.
Some processes and workflows that you are used to on your university-issued computer may be different on an Intune-enrolled computer. When following how-to articles in the Information Technology knowledge base, you may see instructions pertinent only to Intune-enrolled computers. This article will let you know if your computer is enrolled in Intune.
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If your computer is serviced by ITS and was imaged/set up in early 2023 or later, it is most likely enrolled in Intune.
Software distribution
If you download university-issued software from a program called Company Portal, then your computer is either Intune-enrolled . If you instead use or co-managed with MECM. If your computer does not have Company Portal, but only a program called Software Center, then it is neither Intune-enrolled or co-managed.
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| Co-managed by Intune and MECM | Not Intune-enrolled, only managed by MECM |
| Intune-enrolled |
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Not managed by ITS |