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- Have the client fill out the Device Loan - Faculty/Staff form.
- Upon form submission, the requestor gets an automated IT Service Desk email with ISD ticket number of their loan request.
- Once the form has been completed, find the associated ticket that was made by searching in Jira for the client’s NetID. The ticket can take a minute or two to be created.
- Stamford ITS staff will reach out to the requestor to schedule a time for pickup if equipment is available.
- At time of pickup, Stamford ITS staff will open the ticket and click on Add form and add Loaner Check-Out.
- Make sure that the listed user in the form is the client. If not, change it to their NetID.
- Ensure that the consent form was filled out (this is the form that was completed in step 1).
- Choose a device by asset tag. The only devices listed should be ones that are available according to Assets. Deployed assets will not appear.
- Select a due date.
- Laptop Cart due date will be next business after loan request date.
- Camcorder or Cameraof Due date will depend on need of faculty/staff person and iPad loan period is up to 2 weeks (extensions are permitted at end of loan period contingent upon supply). Stamford ITS has the right to request return of equipment prior to due date contingent upon supply and demand.
- Laptop loan period is determined by the Director of Academic Affairs.
- Click Save and submit.
- This will update the device in Assets as "CHECKED OUT" to the user with the due date you entered. This will also mark the ticket as "Scheduled" with the same date.
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