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When faculty and staff receive their new Mac from the PC Lifecycle Refresh Program, they should follow these steps to get up and running. 

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When you receive your Mac, it will be formatted for you, but you need to follow a few steps to set it up.

  1. Connect to the Internet: You need to connect to the Internet over a wired connection the first time. Plug an ethernet cable (or a USB-C Ethernet Adaptor and cable) into the port on your Mac and the wall jack.

  2. Sign in with NetID: At the login window, enter your NetID and NetID password and press Return. The first log-in may take some time. If you get an “Authentication failed” error, contact ITS.

  3. Admin Rights: The first user account to sign in will be automatically be made

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  1. a local device admin during the initial login.

  2. Encryption: During the initial login you

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  1. may be prompted to

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  1. enable encryption. click Allow.

  2. Install Software with Self Service: Open the Applications folder and open the Self Service application. Enter your

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  1. UConn email and

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  1. password and

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  1. log in. You will now see available software from UConn and choose programs to install.

  2. Update Inventory: While in the Self Service application, run Update Inventory.

If you need assistance with the setup of your new Mac, please reach out to your department's IT contact.

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