Versions Compared

Old Version 1

changes.mady.by.user A.J. Newman

Saved on

compared with

New Version 2

changes.mady.by.user Thomas Bergendahl

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
panelIconIdatlassian-question_mark
panelIcon:question_mark:
panelIconText:question_mark:
bgColor#DEEBFF

Is my computer “Intune-enrolled”?

Most Dell computers purchased after January 2023 through the University PC Refresh Program are enrolled in Intune, the new device management tool utilized by ITS. If you sign into your computer with your UConn email and password, it is likely Intune-enrolled. If you use your NetID, it is probably not enrolled.

If your UConn computer is not enrolled in Intune, see this tutorial instead: Getting a Bitlocker Recovery Key

Recovery steps

Only the primary user of the computer can access the recovery key through the self-service portal. If you are not the primary user and need the recovery key (i.e. if the computer is for shared use), please contact the Technology Support Center.

...