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Avoiding Common Set-up Mistakes

When instructors turn on the LockDown Browser requirement, the integration between LockDown Browser and HuskyCT automatically changes some settings on the Test Options page. To avoid some common mistakes in setting up the LockDown Browser requirement for quizzes/tests in HuskyCT, instructors should be aware of the following:

• Instructors should remind students to check for and install updates for Lockdown Browser before starting a test. Instructions on how to do this for Mac and Windows can be found on the Respondus website.

• Respondus LockDown Browser publishes a special password to the Password field of the HuskyCT test, which can be found on the Test Options page for the test. This special password should not be changed or removed by the instructor; doing so will prevent LockDown Browser from working with the test. This password should never be given to students. *Common Issue: If a student asks for the test password because the system is asking for a password to begin the exam, this indicates that they are not actually using LockDown Browser to open the exam and they should access the exam using the LockDown Browser application.

• Respondus LockDown Browser changes the name of the test to add "Requires LockDown Browser," as well as "Webcam" if the Monitor requirement is also enabled. Once the LockDown Browser requirement is turned on, Instructors should not change the name of the test.

• Instructors should not change the setting to open the test in a new window, which is found on the Test Options page. This will automatically be set to “Yes” when LockDown Browser is required. As part of its integration with HuskyCT, LockDown Browser opens a new browser tab when a student begins a test and closes all others that may be open. For this reason, the Test Options setting to open the test in a new window must be left alone. Changing the setting to “No” will cause an error.

• If any of these settings (password, name of test, or open test in a new window) are changed, students will encounter an error when they try to take their tests. The error message they receive indicates that the instructor must change some settings. If your students notify you of this, you need to go to the LockDown Browser setup dashboard in your course. There, you will see an "Error" indication next to the affected test. Click Fix It to correct the affected settings. This allows your students to proceed. 

• If you see wingding, garbage, or otherwise incorrect characters in the “Password to access exam (optional) field” use these instructions: Fix Random Characters in Exam Password

• Students requiring assistance with the installation or utilization of LockDown Browser should contact ITS Help Center at (860) 486-4357 or help@uconn.edu.

• Faculty requiring more information or assistance with HuskyCT should contact the Educational Technology Office at (860) 486-5052 or edtech@uconn.edu.

Setting Up Live Proctoring for LockDown Browser

1. Set your HuskyCT test/exam to require LockDown Browser (outlined in the previous guide).

2. In the Proctoring settings, select Allow instructor live proctoring for this exam.

3. Specify the video conferencing system you would like to use.

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4. Input a Start Code that will be given to students once all pre-exam preparations have been completed. This prevents students from starting the exam early.

5. Click Save and Close to save your exam settings. 

Live Proctoring an Exam with LockDown Browser 

1. Have students update/install LockDown Browser, and inform them that the exam will be proctored using a video conferencing system that requires a functional webcam and microphone. 

2. Create a link to a video conference meeting in your HuskyCT course. 

3. At the time of the exam, students need to start by running LockDown Browser on their computer and then logging in to the HuskyCT course. Students should access the video conferencing link to join the live class session.

4. Take attendance and confirm you can see and hear all students in the video conferencing system.

5. Remind students the video conferencing system will continue to run in the background, enabling you to see and hear them during the exam.

6. If you want to record the Proctored exam, recording should be enabled through the video conferencing system before the exam starts. (LockDown Browser and Proctor do not offer any recording capability.)

7. When ready, provide the Start Code to students to commence the exam.

8. During the exam, LockDown Browser prevents students from seeing or hearing other students. It is up to the instructor to monitor if students stay in the video conference during the exam.

9. Upon successful submission of the exam, students can view the video conference session again.