Versions Compared

Old Version 35

changes.mady.by.user Sarah Nguyen (Deactivated)

Saved on

compared with

New Version 36

changes.mady.by.user Sarah Nguyen (Deactivated)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Installing Jabber

...

  1. Before installing, ensure your NetID is synced. 

...

  1. Choose the appropriate tab below to see the install instructions.

Expand
titleWindows

  1. Open the Start Menu by moving your cursor to the bottom-left corner of your screen to open the Taskbar, and then click on the Windows icon. Alternatively, press the Windows key on your keyboard to open the menu.

  2. Type in Software Center and find and open this application.

    software centerImage Removedsoftware centerImage Added

  3. Inside the Software Center, you will see a list of applications. Click on Jabber provided by Cisco. Next, click Install.

    cisco jabberImage Removedcisco jabberImage Added

  4. You will see a notification in the bottom-right corner letting you know that it is installing.

    downloading and installing software

  5. Once the download and installation are complete, close Software Center.

  6. Open the Start Menu again. If you do not see Cisco Jabber at the top of the menu, type in Jabber again to find it.

    cisco jabber

  7. When the application opens, enter [your NetID]@uconn.edu and your NetID password.

  8. If you are prompted with a message asking you to reset your account, press Reset. This will not affect your account.

  9. You will be brought to the Jabber application now.

Expand
titleMacOS

  1. On your keyboard, press Command + Spacebar to open the Spotlight search. Type in Self Service.

    self serviceImage Removedself serviceImage Added

  2. Use your NetID and NetID password to sign into Self Service.

  3. Find Cisco Jabber in the list and click on Install.

    install cisco jabberImage Removedinstall cisco jabberImage Added

  4. The application will begin to download. After the download finishes, click Install.

    install cisco jabberImage Removedinstall cisco jabberImage Added

  5. When the application opens, enter [your NetID]@uconn.edu and your NetID password.

  6. If you are prompted with a message asking you to reset your account, press Reset. This will not affect your account.

  7. You will be brought to the Jabber application now.

...