If you are unable to resolve your issue with LockDown Browser by yourself, please contact the Respondus support team. Users have access to 24-hour help on weekdays using this form: LockDown Support. If they are unable to resolve your issue, the UConn Support Center will use the gathered information to work with you to offer solutions.
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If you are a faculty member having issues with LockDown Browser, please reach out to CETL at edtech@uconn.edu |
Understanding the Ticket Form
The student that is having the issue should fill out the form.
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Name: The name of the student.
Email: Please use your UConn email if possible.
Version: See "i" or "About"
buttonin LockDown Browser.
Institution Name: University of Connecticut
LMS Web URL: lms.uconn.edu
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