- Student submits request at link provided by Student Services
- Upon submission:
- JSD ticket is created with Stamford IT as the component
- The requestor gets a ticket creation email from JSD and another automatic email from JSD with the same confirmation message displayed on the screen when they submitted the form, all communication will be through the ticket
- A full time Stamford ITS staff member must approve the loan
- Stamford IT coordinates with the requestor for pick up, add comment with Serial Number information in the ticket and completes this form to update Track-it
- Set status of ticket as Scheduled, the iPad due date is used as the Scheduled date
- At the end of the loan period, Stamford ITS coordinates with the requestor for the return of the equipment.
- Stamford ITS either resolves the ticket or if missing or broken contact ITS Business Office to put a hold on student account.
If a student requests a long-term loan due to financial hardship, refer them to Financial Aid to identify a solution or offer an iPad loan.