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Latitude 7400 and XPS 7390
Steps 1-9 should be done before an appointment with a user.
- Verify the computer is slated to go to the appropriate person in Active Directory. This is required to be done pre-deployment. If not, correct or submit ticket if needed.
- Use USB-C adapter to connect to Ethernet
- Login as netid admin
- Prevent the computer from sleeping so it stays awake on AC power so it gets all policies.
- Download and install the following driver: \\uconn\efs\Stamford\TSG\Install\Drivers\Latitude 7400\Audio\Realtek-High-Definition-Audio-Driver_FCPP2_WIN_6.0.8838.1_A09.exe for Latitude if needed, XPS users can skip this step
- Connect to UConn Secure
- Do a gpupdate /force
- Verify the user is an admin, add them if not.
- If possible, leave computer on overnight to get software/policies (optional, not required)
- Open the start menu, type Notepad > Open File Location > Shift + Right Click Notepad and run as different user
- Have the user login with their NETID, this will cache their profile.
- Restart and have the user login
- Assist with user requested customization as needed.
- Recommend at a minimum, signing into outlook, one drive, adding P and Q drives.