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For Windows users, you may need to adjust the camera privacy settings within Windows, a camera utility, or your anti-virus software.

Checking Camera Privacy Settings (Windows 10)

  1. Navigate to your Camera Privacy Settings.
    camera privacy settings
  2. Scroll to "Allow desktop apps to access your camera" and make sure On is selected. LockDown Browser should also appear in the list below.
  3. Repeat the above process for your Microphone Privacy Settings.
    microphone privacy settings

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Note
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If the above steps fail, you may need to locate a different computer to take your exam.

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